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Terms & Conditions

Welcome to Identity Direct's Web site of unique personalised products. Please read these terms and conditions carefully before using this Web site. By using the Site, you signify your agreement to these terms of use. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Your continued use of this Web site following the posting of changes to these terms will mean you accept those changes.


This website (Identity Direct) is owned and operated by Ortega Holdings Pty Ltd, Australian Company Number 001 847 105. Identity Direct and My Adventure Books are brand names owned by Ortega Holdings Pty Ltd.


Intellectual Property Rights
All content, graphics, code and software used on or incorporated into this Web site, and the arrangement or integration of all such content, graphics, code and software, are subject to copyright and possibly other intellectual property rights. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order. Any other use of this Web site or content or information contained in this Web site is strictly prohibited, unless the written permission of Identity Direct first is obtained.

Nothing you do on or in relation to the Site will transfer any intellectual property rights to you or licence you to exercise any intellectual property rights unless this is expressly stated.

Content Linked to Identity Direct's Web Site
You should be aware that when you are on our Web site, you could be directed to other sites that are beyond our control. We have not reviewed all of the sites linked to this site and consequently cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in these sites. The inclusion of any link does not imply that we endorse the linked site and you use the links at your own risk.

Use of the Site
This Web site, and any information or content on this Web site, are provided "as is", with all faults. Identity Direct makes no representations or warranties of any kind, whether express or implied, with respect to this Web site or content or information available on or through this Web site. Except as otherwise provided under applicable laws, neither Identity Direct nor its corporate affiliates, nor the directors, employees, agents or contractors shall be liable for any damages whatsoever arising out of or related to the use of this Web site or any other Web site linked to this Web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information.

30 Day Money Back Guarantee
Our 30 day money back guarantee does not apply when the personalisation details you have provided are incorrect. For this reason we ask that you double check all personalisation details when entering these, and also check these details on the basket page when checking out. Our 30 day money back guarantee is to assure you that our products are of a high quality, so if for any reason you are not satisfied with the quality of our products, please return to us within 30 days for a replacement or refund. Please contact our Customer Service Department on 1300 551 106 for details on how to return your product