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How to Leave Feedback

 

At Identity Direct we love hearing from our customers. What's great? What can we improve? What would you like to see more of? There are a couple of different ways to send us your feedback:

 

Order Specific Feedback

Good or bad we want to hear about it. Whether it's something we can help with or a great story that your personalised gift helped create let us know.

You can email us

Or call 1300 551 106

 

 

Product Specific Feedback 

If you've purchased a product and would like to leave a review for other customer's to read you can do so on that product's ordering page.

 

Simply 
Go to the page of the product you wish to review
Click on the review tab
Scroll down to the write your own review section
Complete your review including giving the product a rating out of 5
Hit the Subit Review button
If you are not logged in you will be redirected to the my account login page
Once you login or create an account your review will be accepted for moderation
Please note we reserve the right to reject or edit reviews that use inappropriate language or are not specifically about the product being reviewed.

Simply 

- Go to the page of the product you wish to review

 

- Click on the review tab

Review Tab

 

 

- Scroll down to the write your own review section

Write Your Own Review Section Screenshot

 

- Complete your review including giving the product a rating out of 5

 

- Hit the Submit Review button

 

- If you are not logged in you will be redirected to the my account login page

 

- Once you login or create an account your review will be accepted for moderation

 

Please note we reserve the right to reject or edit reviews that use inappropriate language or are not specifically about the product being reviewed.

 

 

General Feedback 

Got anything else you'd like to share?

You can always email us or visit our Facebook page

 

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