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For instant answers visit our Customer Support section at www.identitydirect.com.au/knowledgebase.


Otherwise you could talk to one of our friendly customer service team, on 1300 551 106, Mon-Fri 8am to 8pm AEST (closed weekends).


Or for further assistance please email us at customerservice@identitydirect.com.au.To help us provide a better quality of service please include your order number. 


Of course, you can also contact us by our Facebook page or Facebook Private Message.